Contact Us

Contact Info

Our Office

THE WOODLANDS | 1610 Woodstead Ct, Suite 220, The Woodlands TX, 77380

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Office Hours

Monday – Friday | 8am – 5pm CST

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Get in Touch

Email: salescontact@railtrac.com

Phone: (281) 362-1513

Call: (281) 362-1513

Office Line

Call: (281) 362-1513

After Hours Support: x2123

Sales & Customer Support

15 + 4 =

eBill®

Email: eb_support@railtrac.com

Phone: 281-362-6791

Logistics

Alexa Braswell-Arriaga | alexaa@railtrac.com | 281-362-6751
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Ayodya Peiris | ayodyap@railtrac.net |
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Brandon Staudenmier | brandons@railtrac.com | 281-362-6737
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Chalitha Gunarathna | chalithag@railtrac.net |
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Christina Kratz | christinak@railtrac.com | 281-362-6798
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Danielle Kelley| daniellek@railtrac.com | 281-362-6732
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DeAndra Byrd| deandrab@railtrac.com | 281-362-6725
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Demetria Hemphill | demetriah@railtrac.com | 281-362-6718
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Harsha Rajapakse |harshar@railtrac.net |
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Safna Rizan |safnar@railtrac.net |
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Kayla Siebert |kaylas@railtrac.com | 281-362-3831
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Lakshan Selvaperumal |lakshans@railtrac.net |
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Lorenza Najera |lorenzan@railtrac.net | 281-362-3827
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Manesha Peellawattage |maneshap@railtrac.com | 281-362-6788
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Melanie Blanco | melaniebl@railtrac.com | 281-362-3826
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Melissa Sanchez |melissas@railtrac.com | 281-362-6728
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Milan Prakash |milanp@railtrac.net |
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Orkney Joseph|orkneyj@railtrac.net |
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Stephanie Romo |stephanier@railtrac.com | 281-362-6743
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Wanda Glover|wandag@railtrac.com | 281-362-3862
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Maintenance

Adam Edwards|adame@railtrac.com | 281-362-6767

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Brittany Jobe|brittanyj@railtrac.com | 281-362-3860
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Brittiany Soirez |brittianys@railtrac.com | 281-362-6722
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Christina Rittenberg |christinar@railtrac.com | 281-362-6753
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Daniela Palacios |danielap@railtrac.com | 281-362-0524
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Debra Simpson |debras@railtrac.com | 281-362-3855
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Don Richrath |donr@railtrac.com | 281-362-6768
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Evaristo Nunez |evariston@railtrac.com | 281-362-3847
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Giselle Tijernia |gisellet@railtrac.com | 281-362-6760
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Jacqueline Champion |jacquelinec@railtrac.com | 281-362-6750
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Jennifer Harmon|jenniferha@railtrac.com | 281-362-1513
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Joyce Lindenberg|joycel@railtrac.com | 281-367-9231

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Kyle Finn|kylef@railtrac.com | 281-362-6763
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Kristen Grant|kristeng@railtrac.com | 281-362-6742
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Kyrie Dichard |kyried@railtrac.com | 281-362-6752
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Laura Tingley |laurat@railtrac.com | 281-362-3872
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Mark Swisher |marks@railtrac.com | 281-362-6705
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Megan Sowards |megans@railtrac.com | 281-362-6739
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Misty Greenley |mistyg@railtrac.com | 281-362-6731
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Misty Scott |mistys@railtrac.com | 281-362-6765
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Robert Silva |roberts@railtrac.com | 281-362-3840
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Robert Silva |roberts@railtrac.com | 281-362-3840

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Susie Handy |susieh@railtrac.com | 281-362-6741
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Tim Greeley|timothyg@railtrac.com | 281-362-6789
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Torrey Bevans |torreyb@railtrac.com | 281-362-6700
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Tyler Morrison |tylerm@railtrac.com | 281-362-6782
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Zina Azarova |zinaa@railtrac.com | 281-362-3821
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Network Support

Email: bds_admin@railtrac.com

Phone: 281-362-1513 x1

RAILAcct®
Email: ra_support@railtrac.com

Phone: 281-362-6778

RAILChannel®

Email: kennyf@railtrac.com

Phone: 281-362-6710

RAILPort®
Email: rp_support@railtrac.com

Phone: 281-362-6774

RAILTRAC®

Email: rt_support@railtrac.com

Phone: 281-362-6779

RateServer®

Email: rs_support@railtrac.com

Phone: 281-362-6777

Sales

Email: salescontact@railtrac.com

Phone: 281-362-1513

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Bryan Fish | bryanf@railtrac.com | 281-362-6733

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Ross Heil | rossh@railtrac.com | 281-362-3868

 

SupplyOne®

Email: so_support@railtrac.com

TRANSPay®

Email:  tp_support@railtrac.com

Phone:  281-362-1513

YardMaster®

Email: ym_support@railtrac.com

Phone: 281-362-6770

YardMaster® Truck

Email: jt_support@railtrac.com

Phone: 281-362-6716

YardMaster® automates in-plant rail operations—inventory, inspections, switching, scheduling, and load/offload—reducing errors and boosting efficiency. ERP integration streamlines order-to-shipment assignment.

The merger of Bourque Logistics and AllTranstek in January 2025, fueled by a strategic investment of over $100 million from Sixth Street, has established a dominant, unified force in the rail logistics and asset management sector. Based in The Woodlands, Texas, the combined entity leverages decades of expertise—with Steve Bourque and Jeff Wilson continuing their leadership—to provide an exhaustive suite of services tailored for rail shippers and maintenance providers.

By integrating their specialized capabilities, the company offers a "cradle-to-grave" approach to railcar management. Their expanded service portfolio includes comprehensive fleet management, technical railcar inspections, and regulatory compliance oversight. On the technology side, they provide sophisticated software solutions for automated shipment tracking, freight payment orchestration, and tank car maintenance scheduling. Furthermore, the partnership enhances their ability to offer strategic consulting and mechanical services, such as engineering support and fleet health monitoring. This synergy allows clients to streamline complex supply chains through a single, digitized ecosystem, effectively bridging the gap between physical asset maintenance and real-time logistics data. With the backing of Sixth Street’s capital, the merged company is positioned to aggressively innovate, ensuring that rail shippers have access to the most advanced tools for optimizing fleet utilization and reducing operational costs.